Shipping policy

All orders over $60 qualify for free standard ground shipping within the 48 contiguous U.S. states. (Excludes Alaska, Hawaii, and U.S. territories)

Orders under $60 will incur a flat shipping fee, calculated at checkout.

Taxes and Duties: The prices displayed for our items include any additional taxes and customs fees. This means you only pay the final sale price displayed on the product page when shopping with Sensifine, making your shopping experience hassle-free.

Once your order ships, we'll immediately email you the package tracking number.

Processing & Shipping Time

Processing Time: 1–2 business days

Estimated Transit Time: 3–7 business days

If your product doesn't arrive within the expected timeframe, please reach out to us at support@sensifine.com.

Inclement Weather Advisory

Deliveries may occasionally be delayed due to inclement weather. Please check directly with the delivery carrier (UPS or USPS) for your order if your package has been delayed. Sensifine is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions.

Shipping Responsibility & Address Accuracy

Please ensure that all shipping information provided is accurate.

If you notice an error in your address after placing an order, please contact us immediately at support@sensifine.com.

We will make every effort to correct the address before shipment. If a package is returned due to an incorrect address provided by the customer, additional reshipping fees may apply.

Order Cancellation

If you wish to cancel your order before it ships, please contact us immediately.We’ll issue a full refund with no additional fees. Once the order has shipped, our standard return policy will apply.

Customer Support

Your satisfaction is our top priority.

If you have any questions or concerns about your order, please don’t hesitate to reach out to us at support@sensifine.com — our team is always ready to help.